Privacy Policy

This privacy notice explains how personal data is processed by Mobilitymuscle in accordance with UK GDPR principles and related UK data protection legislation.

Data controller

Mobilitymuscle is the data controller for personal data collected through this website and direct service communications.

Data collected

We may collect your name, email address, message content, communication records, and service enquiry details you choose to provide.

Lawful bases

Processing may rely on consent, contract preparation or performance, legal obligations, and legitimate interests where balanced with your rights.

Purposes of processing

Data is processed to respond to enquiries, organise service communication, maintain operational records, improve service quality, and meet legal obligations.

Data retention

Enquiry and correspondence records are retained for up to 24 months after the latest interaction unless a longer period is required by law.

Security measures

We apply administrative and technical safeguards including access controls, credential security, and periodic review of stored data.

International transfers

If service providers process data outside the UK, we use appropriate safeguards such as contractual protections and transfer assessments where required.

Your rights

You may request access, rectification, erasure, restriction, objection, and data portability where applicable. You may also withdraw consent at any time for consent-based processing.

Complaints and regulator

You may contact us first to resolve concerns. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

Contact details

Mobilitymuscle, 110-112 Morden Rd, Mitcham CR4 4DA, United Kingdom. Phone: +44 2039 819219. Email: helpdesk@mobilitymuscle.world.